Title
Awareness - The Common Link Between Groupware and Community Support Systems
Abstract
Due to the proliferation of computer networks the electronic support of geographically distributed groups has become increasingly important. With respect to groups we can distinguish between teams and communities. In general, team members know each other and collaborate to achieve a common goal while community members have just common interests or preferences. Often there is no personal contact between community members. The electronic support for both group types has developed independently. While community support systems concentrated mostly on the building process, i.e. finding people with similar interests, groupware focused on the collaboration process, i.e. the synchronization and exchange of information in the context of a specific team task. The paper proposes awareness as a common base for both community support systems to improve contact building as well as for groupware to maintain group work at a high performance level. We discuss communities and teams in educational settings and propose an architecture which integrates the awareness mechanism.
Year
DOI
Keywords
1998
10.1007/3-540-49247-X_6
community support,community member,contact building,common interest,common goal,community support system,common link,awareness mechanism,electronic support,collaboration process,building process,common base,computer network
Field
DocType
ISBN
Information system,Recommender system,Architecture,Exchange of information,Computer science,Collaborative software,Decision support system,Group work,Knowledge management,Discussion group
Conference
3-540-65475-5
Citations 
PageRank 
References 
31
3.16
13
Authors
3
Name
Order
Citations
PageRank
Johann H. Schlichter111316.73
Michael Koch2709.34
Chengmao Xu3313.16