Title
Enhancement of information seeking using an information needs radar model
Abstract
Information seeking is the act of obtaining information from existing resources in both human and technological contexts, and past studies have applied the behavior of users to determine the user needs. Search engines, information retrieval, and recommendation systems are the major solutions of information seeking. However, these techniques lack a description method for overall information needs and other limitations. Information seeking behavior is related to the content and concepts in content, and this study proposes an information needs radar model, which consists of users, content and concepts to describe information needs. The information seeking architecture based on this model is used to evaluate and obtain information about users' needs. The experimental results indicated that our proposed architecture has stable and better performance irrespective of data size, which demonstrates the applicability and effectiveness of the architecture. Furthermore, the information needs the radar model to be able to satisfy customer demands; it is not only helpful in the development of information filtering, recommendation systems, and knowledge-based systems, but also enhances the reliance and loyalty of users towards the system.
Year
DOI
Venue
2012
10.1016/j.ipm.2011.08.010
Inf. Process. Manage.
Keywords
Field
DocType
customer demand,information retrieval,overall information need,recommendation system,information need,radar model,description method,data size,better performance,proposed architecture,information needs
Data mining,Management information systems,Information integration,Information mapping,Information needs,Information retrieval,Information seeking,Computer science,Information architecture,Information filtering system,Information quality
Journal
Volume
Issue
ISSN
48
3
0306-4573
Citations 
PageRank 
References 
2
0.38
30
Authors
4
Name
Order
Citations
PageRank
Cho-Wei Shih1131.59
Ming-Yen Chen2473.48
Hui-Chuan Chu320615.90
Yuh-Min Chen437932.12