Title
A socio-cognitive analysis of online design discussions in an Open Source Software community
Abstract
This paper is an analysis of online discussions in an Open Source Software (OSS) design community, the Python project. Developers of Python are geographically distributed and work online asynchronously. The objective of our study is to understand and to model the dynamics of the OSS design process that takes place in mailing list exchanges. We develop a method to study distant and asynchronous collaborative design activity based on an analysis of quoting practices. We analyze and visualize three aspects of the online dynamics: social, thematic temporal, and design. We show that roles emerge during discussions according to the involvement and the position of the participants in the discussions and how they influence participation in the design discussions. In our analysis of the thematic temporal dynamics of discussion, we examine how themes of discussion emerge, diverge, and are refined over time. To understand the design dynamics, we perform a content analysis of messages exchanged between developers to reveal how the online discussions reflect the ''work flow'' of the project: it provides us with a picture of the collaborative design process in the OSS community. These combined results clarify how knowledge and artefacts are elaborated in this epistemic, exploration-oriented, OSS community. Finally, we outline the need to automate of our method to extend our results. The proposed automation could have implications for both researchers and participants in OSS communities.
Year
DOI
Venue
2008
10.1016/j.intcom.2007.10.004
Interacting with Computers
Keywords
Field
DocType
oss community,online asynchronously,collaborative design process,quoting,oss design process,asynchronous collaborative design activity,socio-cognitive analysis,open source software community,online discussions,online design discussion,design discussion,design dynamic,distributed and asynchronous design,design community,role,content analysis,online discussion,design process
Asynchronous communication,Content analysis,Mailing list,Computer science,Knowledge management,Automation,Human–computer interaction,Socio-cognitive,Design process,Open source software,Python (programming language)
Journal
Volume
Issue
ISSN
20
1
Interacting with Computers
Citations 
PageRank 
References 
23
1.16
35
Authors
4
Name
Order
Citations
PageRank
Flore Barcellini111711.68
Françoise Détienne245959.93
Jean-Marie Burkhardt356652.04
Warren Sack422553.88