Title | ||
---|---|---|
Resolving Trade-Offs In Service Performance Benchmarking Using Data Envelopment Analysis. |
Year | Venue | Keywords |
---|---|---|
2012 | PACIS | benchmarking,data envelopment analysis,performance management |
Field | DocType | Citations |
Data mining,Performance indicator,Weighting,Computer science,A priori and a posteriori,Operations research,Knowledge management,Trade offs,Data envelopment analysis,Performance management,Open system (systems theory),Benchmarking | Conference | 0 |
PageRank | References | Authors |
0.34 | 10 | 4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Jörg Becker | 1 | 2 | 1.71 |
Daniel F. Beverungen | 2 | 214 | 29.64 |
Dominic Breuker | 3 | 90 | 13.34 |
Hans Peter Rauer | 4 | 15 | 4.66 |