Name
Title | ||
|---|---|---|
Promoting trust in B2B virtual organisations through business and technological infrastructures |
Abstract | ||
|---|---|---|
The purpose of this paper is to propose ways to increase the level of trust in online Business-to-Business (B2B) communities, through the use of business and technological schemes. From the business point of view, two mechanisms are proposed: (1) the use of Service Level Agreements, special forms of contracts popular in the provision of IT services industry, which can be introduced to cover all legal and non-legal requirements of online trading; and (2) the establishment of Support Centres, which can act as intermediaries between companies in case of dispute, and which can guarantee the trustworthiness of the companies involved in e-commerce. From the technological point of view, the use of a peer-to-peer approach in B2B e-commerce is discussed. From an empirical perspective, the work within the framework of the European Union co-funded research project 'LAURA' is presented. |
Year | DOI | Venue |
|---|---|---|
2006 | 10.1504/IJNVO.2006.011868 | IJNVO |
Keywords | Field | DocType |
b2b virtual organisation,technological scheme,online trading,online business-to-business,service level agreements,technological point,business point,european union co-funded research,empirical perspective,support centres,technological infrastructure,promoting trust,b2b e-commerce,business,electronic business,trust,trustworthiness,networking,e commerce | Intermediary,Information system,Electronic business,Service level,Computer science,Service-level agreement,Knowledge management,Marketing,E-commerce,Business-to-business,European union | Journal |
Volume | Issue | Citations |
3 | 4 | 4 |
PageRank | References | Authors |
0.52 | 10 | 4 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Ioannis Ignatiadis | 1 | 31 | 7.49 |
| Adomas Svirskas | 2 | 36 | 6.46 |
| Bob Roberts | 3 | 23 | 6.06 |
| Tarabanis Konstantinos | 4 | 958 | 93.27 |