Paper Info
Title
A second chance to make a first impression? how appearance and nonverbal behavior affect perceived warmth and competence of virtual agents over time
Abstract
First impressions of others are fundamental for the further development of a relationship and are thus of major importance for the design of virtual agents, too. We addressed the question whether there is a second chance for first impressions with regard to the major dimensions of social cognition–warmth and competence. We employed a novel experimental set-up that combined agent appearance (robot-like vs. human-like) and agent behavior (gestures present vs. absent) of virtual agents as between-subject factors with a repeated measures design. Results indicate that ratings of warmth depend on interaction effects of time and agent appearance, while evaluations of competence seem to depend on the interaction of time and nonverbal behavior. Implications of these results for basic and applied research on intelligent virtual agents will be discussed .
Year
DOI
Venue
2012
10.1007/978-3-642-33197-8_13
IVA
Keywords
Field
DocType
agent behavior,virtual agent,nonverbal behavior,major dimension,interaction effect,agent appearance,repeated measures design,intelligent virtual agent,major importance,combined agent appearance,competence,evaluation
Social psychology,First impression (psychology),Gesture,Psychology,Agent behavior,Applied research,Repeated measures design,Nonverbal behavior
Conference
Citations 
PageRank 
References 
20
1.16
17
Authors
3
Name
Order
Citations
PageRank
Kirsten Bergmann119917.95
Friederike Eyssel226524.96
Stefan Kopp370158.13