Paper Info
Title
Business Value Assessment of Packaged Applications
Abstract
Unlike others, IT services using packaged applications such as SAP and Oracle modules highly reuse and configure prepackaged software modules. However, the implementation and configuration situation of a packaged application project may significantly differ from another. In this paper, we propose a generic method and model for assessing the cost and benefit of IT services using packaged applications. The proposed method utilizes a questionnaire-based approach to project scoping to capture the heterogeneity. The questionnaire also helps define rules to model the relationship between effort requirements and possible scenarios of packaged application implementation. The proposed method utilizes a rule-based approach to generate cost estimations of given IT service projects. For packaged applications, template data can be pre-defined and customized by using reference process and metrics models, and solution hierarchies. Then, for a given implementation scenario, the business value is estimated by using and customizing the template data. Once the cost and benefit of an IT initiative is assessed as described, other derivative analyses such as business case analyses and pricing can be done by using the estimated costs and business benefits.
Year
DOI
Venue
2008
10.1109/SERVICES-1.2008.21
SERVICES I
Keywords
Field
DocType
business value,estimated cost,packaged applications,cost estimation,rule-based approach,software packages,business case analysis,template data,business benefit,value assessment,it service project,business value assessment,questionnaire-based approach,prepackaged software modules,business data processing,application implementation,package application,it initiative,it services,sap,oracle,mathematical model,packaging,investments,application software,business case,cost benefit analysis,rule based,costs and benefits,service oriented architecture,pricing,acceleration
Business case,Business value,Reuse,Computer science,Oracle,Cost–benefit analysis,Cost estimate,Business benefits,Hierarchy,Database
Conference
ISBN
Citations 
PageRank 
978-0-7695-3286-8
1
0.35
References 
Authors
1
5
Name
Order
Citations
PageRank
Chunhua Tian17416.63
Shun Jiang242.93
Rongzeng Cao35510.61
Wei Ding4417.58
Juhnyoung Lee543167.51