Name
Abstract | ||
|---|---|---|
This paper sets out a conceptual framework for business process modelling based on activity theory and a research program of collaborative research with a high-tech service organisation to validate this framework. This research program includes the construction of an automated system to record the organisation's business processes for later analysis using a knowledge-based system. Particular attention is paid to soft factors such as understandings, norms, beliefs and motives. |
Year | Venue | Keywords |
|---|---|---|
1998 | AUSTRALIAN COMPUTER JOURNAL | business process modelling,activity theory,soft factors |
DocType | Volume | Issue |
Journal | 30 | 4 |
ISSN | Citations | PageRank |
0004-8917 | 3 | 0.73 |
References | Authors | |
2 | 2 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Martin Ellison | 1 | 3 | 1.07 |
| G. Michael Mcgrath | 2 | 34 | 10.82 |