Title
Endowing Spoken Language Dialogue Systems with Emotional Intelligence
Abstract
While most dialogue systems restrict themselves to the adjustment of the propositional contents, Pur work concentrates on the generation of stylistic variations in order to improve the user's perception of the interaction. To accomplish this goal, our approach integrates a social theory of politeness with a cognitive theory of, emotions. We propose a hierarchical selection process for politeness behaviors in order to enable the refinement of decisions in case additional context information becomes available.
Year
DOI
Venue
2004
10.1007/978-3-540-24842-2_17
AFFECTIVE DIALOGUE SYSTEMS, PROCEEDINGS
Keywords
Field
DocType
emotional intelligence,social theory
Computer science,Cognitive science,Politeness,Natural language,Artificial intelligence,Emotional intelligence,Cognition,User interface,Perception,Management science,Spoken language,restrict
Conference
Volume
ISSN
Citations 
3068
0302-9743
32
PageRank 
References 
Authors
2.49
11
4
Name
Order
Citations
PageRank
Elisabeth André13634433.65
Matthias Rehm215721.98
Wolfgang Minker3619108.61
Dirk Bühler4536.14