Name
Abstract | ||
|---|---|---|
The annual Edmonton Folk Music Festival is run almost entirely by its 1,800 volunteers. While people are usually enticed into volunteering for the folk fest by perks, such as free access to the entertainment, gourmet meals, and T-shirts, their willingness to return year after year depends on an intangible degree of satisfaction. In spring 2003, a crew coordinator sought to automate the scheduling process for his crew of about 35 volunteers to save time and to accommodate volunteers' preferences when possible. We developed a spreadsheet-based decision-support tool that generated shift times, scheduled volunteers according to various constraints and preferences, and produced master and individual schedules. |
Year | DOI | Venue |
|---|---|---|
2004 | 10.1287/inte.1040.0097 | Interfaces |
Keywords | Field | DocType |
shift time,annual edmonton folk music,folk fest,improving volunteer,scheduled volunteer,intangible degree,individual schedule,gourmet meal,crew coordinator,edmonton folk festival,scheduling process,free access,organizational studies,programming,linear | Crew,Scheduling (computing),Entertainment,Schedule,Music festival,Engineering,Marketing,Operations management | Journal |
Volume | Issue | ISSN |
34 | 5 | 0092-2102 |
Citations | PageRank | References |
8 | 0.63 | 3 |
Authors | ||
2 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Lynn Gordon | 1 | 8 | 0.63 |
| Erhan Erkut | 2 | 692 | 47.66 |