Title
Software Maintenance Process Analysis Using Discrete-Event Simulation
Abstract
The competitive pressure and high costs of software maintenance force many IT organizations to carefully analyze and redesign their maintenance process. Identifying the changes that can remedy process deficiencies is not an easy task. Moreover, considerable risk is associated with implementing the proposed changes, since inadequate process design may cause a significant financial loss. In this paper, we investigate the potential of simulation for analyzing and improving software maintenance processes. We present a simple, decision tree based model suitable for software maintenance process simulation. The purpose of the model is to evaluate alternative process strategies and designs from customer perspective. We apply the model to investigate deficiencies of the real software maintenance process and present a simulation experiment that examines an actual process design. Finally, we discuss the usability of simulation modeling for comparing and evaluating alternative process strategies in a real software process environment.
Year
DOI
Venue
2001
10.1109/.2001.914986
CSMR
Keywords
Field
DocType
process deficiency,alternative process strategy,discrete-event simulation,real software maintenance process,software maintenance process,actual process design,software maintenance force,software maintenance process simulation,real software process environment,maintenance process,software maintenance process analysis,inadequate process design,process design,simulation experiment,virtual machines,software process,software maintenance,software performance,process simulation,simulation model,decision tree,decision trees,discrete event simulation,simulation modeling
Software Engineering Process Group,Software design,Systems engineering,Computer science,Software maintenance,Empirical process (process control model),Design process,Team software process,Reliability engineering,Software development,Goal-Driven Software Development Process
Conference
ISBN
Citations 
PageRank 
0-7695-1028-0
6
0.58
References 
Authors
1
2
Name
Order
Citations
PageRank
Ivana Podnar117610.17
Branko Mikac213421.89