Paper Info
Title
Wayfinding And Art Viewing By Users Of A Mobile System And A Guidebook
Abstract
This study examined location-based service users' perception and behaviour in a large, multi-story commercial complex, by comparing wayfinding, acquired spatial knowledge and art evaluation by people who viewed artworks using a mobile art-tour system and by people who used a paper-based guidebook. Results showed that mobile users made wayfinding errors because of difficulties in understanding navigational directions offered by the system, whereas guidebook users made errors because of difficulties in locating their positions on maps, especially when they moved between floors. Mobile users' sketch maps similarly showed errors of locating artworks on incorrect floors. In terms of scene recognition, mobile and guidebook users performed comparably, indicting that they acquired equivalent levels of landmark knowledge. But in terms of memory retention, mobile users tended to forget about visited artworks as time passed. Mobile and guidebook users did not differ in the evaluation of artworks, but differed in the viewing of offered contents. Mobile users, especially those with low interest in art, tended not to view contents offered in the formats of photographs and movies, whereas guidebook users viewed all contents in the guidebook. Possible effects of the degree of active involvement in wayfinding and content viewing, and issues about raising motivation of low-interest people so that they interact with the terminal device, and preferably gain interest in guided activities, are discussed.
Year
DOI
Venue
2009
10.1080/17489720903476627
JOURNAL OF LOCATION BASED SERVICES
Keywords
DocType
Volume
mobile users, tour guide systems, navigation, art information, ubiquitous computing
Journal
3
Issue
ISSN
Citations 
4
1748-9725
2
PageRank 
References 
Authors
0.43
10
3
Name
Order
Citations
PageRank
Toru Ishikawa1314.04
Kei Murasawa220.43
Atsuyuki Okabe316532.48