Title
GroupBanter: Supporting Serendipitous Group Conversations with IM
Abstract
This paper describes GroupBanter, a tool for supporting serendipitous group conversations using instant messaging. We investigated the potential of ephemeral group conversations by providing awareness of friends' IM conversations, serving as an implicit invitation to join a group conversation. We present our vision and describe our prototype system. Results from two field studies carried out in different contexts show that users valued GroupBanter and that it provided new opportunities for communication that aren't well served by traditional IM, email, or face-to-face communication. Our results indicate there is potential in providing a lightweight communication channel that lies between traditional, private IM conversations and more public IRC-like conversations.
Year
DOI
Venue
2008
10.1007/978-3-642-03354-4_37
Lecture Notes of the Institute for Computer Sciences Social Informatics and Telecommunications Engineering
Keywords
Field
DocType
Instant messaging (IM),chat,group conversations,Internet Relay Chat (IRC),Computer supported Cooperative Work (CSCW),Computer Mediated Communication (CMC)
World Wide Web,Conversation,Computer science,Instant messaging,Communication channel,Two-way communication,Multimedia
Conference
Volume
ISSN
Citations 
10
1867-8211
2
PageRank 
References 
Authors
0.37
15
5
Name
Order
Citations
PageRank
Kori Inkpen11148130.56
Steve Whittaker25285665.26
Mary Czerwinski35028421.65
Roland Fernandez419810.08
James R. Wallace529623.17