Title
Hypermedia maintenance support applications: benefits and development costs
Abstract
The most common questions asked by industrialists regarding any electronic based systems to support maintenance activities are, what are the benefits and how much will it cost. In this paper we will consider these questions by examining two hypermedia based maintenance support systems. In order to access the tangible and intangible benefits of hypermedia, the identification of benefits and cost are required at an early stage of the development process. This paper discusses some of the benefits to be gained by industry from using hypermedia applications to support their information provision. The cost is directly related to the effort required to produce a hypermedia application, with the greatest effort in authoring. Two methods of costing are presented: a detailed engineering approach and an approach using heuristics. In addition we will comment on how the presented approaches can be applied to Web and Semantic Web applications.
Year
DOI
Venue
2005
10.1016/j.compind.2005.03.004
Computers in Industry
Keywords
DocType
Volume
maintenance support system,hypermedia application,Manufacturing,maintenance activity,Effort Analysis,Hypermedia maintenance support application,greatest effort,detailed engineering approach,early stage,development process,development cost,Semantic Web application,information provision,Open Hypermedia,common question
Journal
56
Issue
ISSN
Citations 
7
Computers in Industry
1
PageRank 
References 
Authors
0.38
17
3
Name
Order
Citations
PageRank
Richard Crowder111312.73
Gary Wills253156.82
Wendy Hall32758316.21