Name
Abstract | ||
|---|---|---|
For many reasons (differentiation, duration of the relationship with the customers ... ) a lot of firms, especially SMEs, are moving from an offer of product to an offer of a product-service. From this point of view, firms need to implement new management rules, in terms of skills and control. In this paper, we propose a framework with three levels of modeling, which aims at providing guidelines to firms that enter in this new paradigm. This framework is based on theoretical investigations on the service concept, and on real SMEs cases. |
Year | DOI | Venue |
|---|---|---|
2012 | 10.1007/978-3-642-32775-9_4 | COLLABORATIVE NETWORKS IN THE INTERNET OF SERVICES |
Keywords | Field | DocType |
Product-service system, process, modeling, skills, decision-making | Architecture,Computer science,Knowledge management,Global Positioning System,Product-service system,Marketing,Process management | Conference |
Volume | ISSN | Citations |
380 | 1868-4238 | 0 |
PageRank | References | Authors |
0.34 | 0 | 3 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Sophie Peillon | 1 | 0 | 1.01 |
| Sarra Dahmani | 2 | 0 | 0.34 |
| xavier boucher | 3 | 72 | 11.62 |