Paper Info
Title
Towards a business process-oriented approach to enterprise content management: the ECM-blueprinting framework
Abstract
In today's digital information age, companies are struggling with an immense overload of mainly unstructured data. Reducing search times, fulfilling compliance requirements and maintaining information quality represent only three of the challenges that organisations from all industry sectors are faced with. Enterprise content management (ECM) has emerged as a promising approach addressing these challenges. Yet, there are still numerous obstacles to the implementation of ECM technologies, particularly fostered by the fact that the key challenges of ECM adaptation processes are rather organisational than technological. In the present article we claim that the consideration of an organisation's business process structure is particularly crucial for ECM success. In response to this, we introduce a process-oriented conceptual framework that systematises the key steps of an ECM adoption. The paper suggests that ECM and business process management are two strongly related fields of research.
Year
DOI
Venue
2011
10.1007/s10257-009-0124-6
Inf. Syst. E-Business Management
Keywords
Field
DocType
business process management,document management
Business process management,Information management,Business process,Document management system,Computer science,Digital firm,Knowledge management,Enterprise content management,Conceptual framework,Marketing,Process management,Information quality
Journal
Volume
Issue
ISSN
9
4
1617-9846
Citations 
PageRank 
References 
29
1.02
31
Authors
3
Name
Order
Citations
PageRank
Jan vom Brocke11206101.21
Alexander Simons2341.49
Anne Cleven345116.02