Paper Info
Title
The Role of Emotion, Values, and Beliefs in the Construction of Innovative Work Realities
Abstract
Traditional approaches to requirements elicitation stress systematic and rational analysis and representation of organizational context and system requirements. This paper argues that (1) for an organization, a software system implements a shared vision of a future work reality and that (2) understanding the emotions, feelings, values, beliefs, and interests that drive organizational human action is needed in order to invent the requirements of such a software system. This paper debunks some myths about how organizations transform themselves through the adoption of Information and Communication Technology; describes the concepts of emotion, feeling, value, and belief; and presents some constructionist guidelines for the process of eliciting requirements for a software system that helps an organization to fundamentally change its work patterns.
Year
DOI
Venue
2002
10.1007/3-540-46019-5_22
Software
Keywords
Field
DocType
communication technology,software system,organizational human action,future work reality,constructionist guideline,work pattern,requirements elicitation stress,innovative work realities,organizational context,eliciting requirement,system requirement,requirements elicitation,software systems,information and communication technology
Rational analysis,Information technology,Computer science,Knowledge management,Requirements engineering,Software system,Requirements elicitation,Information and Communications Technology,System requirements,Feeling
Conference
Volume
ISSN
ISBN
2311
0302-9743
3-540-43481-X
Citations 
PageRank 
References 
3
0.41
11
Authors
3
Name
Order
Citations
PageRank
Isabel Ramos1239.32
Daniel M. Berry21091148.76
João Á. Carvalho3221.73