Paper Info
Title
User satisfaction with information seeking on the Internet
Abstract
The research described in this article focused on how satisfied Australian academics are when they use the internet to search for information. The significant methodological outcome of the research was its validation of magnitude estimates of user satisfaction with information seeking on the Internet, Testing the validity and reliability of magnitude estimation as a technique for gathering and analyzing interval data on satisfaction with information seeking was key to the investigation. Data for user satisfaction were then associated with end-user characteristics like training, frequency of use, and expectation of success. The study found that Australian academics generally have a high expectation of success when they engage in information seeking on the Internet, and are satisfied with the process regardless of how frequently they use the network or whether or not they have received formal training.
Year
DOI
Venue
1998
3.0.CO;2-T" target="_self" class="small-link-text"10.1002/(SICI)1097-4571(19980501)49:63.0.CO;2-T
JASIS
Field
DocType
Volume
Internet privacy,World Wide Web,Validity,Information retrieval,Computer science,Information seeking,Computer user satisfaction,Interval data,Information quality,The Internet
Journal
49
Issue
ISSN
Citations 
6
0002-8231
18
PageRank 
References 
Authors
3.37
11
1
Name
Order
Citations
PageRank
Harry Bruce162468.20