Paper Info
Title
TQM implementation factors for software development: an empirical study
Abstract
There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results.
Year
DOI
Venue
1998
10.1023/A:1008931305952
Software Quality Journal
Keywords
Field
DocType
Total Quality Management,software development,empirical study
Software Engineering Process Group,Systems engineering,Computer science,Software peer review,Lean software development,Software project management,Software quality control,Empirical process (process control model),Software quality,Reliability engineering,Software development
Journal
Volume
Issue
ISSN
7
3/4
1573-1367
Citations 
PageRank 
References 
5
0.49
3
Authors
2
Name
Order
Citations
PageRank
Monica J. Parzinger1212.01
Ravinder Nath219223.43