Paper Info
Title
Key Characteristics in Selecting Software Tools for Knowledge Management
Abstract
The shift to knowledge as the primary source of value results in the new economy being led by those who manage knowledge effectively. Today's organisations are creating and leveraging knowledge, data and information at an unprecedented pace a phenomenon that makes the use of technology not an option, but a necessity. Software tools in knowledge management are a collection of technologies and are not necessarily acquired as a single software solution. Furthermore, these knowledge management software tools have the advantage of using the organisation's existing information technology infrastructure. Organisations and business decision makers spend a great deal of resources and make significant investments in the latest technology, systems and infrastructure to support knowledge management. It is imperative that these investments are validated properly, made wisely and that the most appropriate technologies and software tools are selected or combined to facilitate knowledge management. In this paper, we propose a set of characteristics that should support decision makers in the selection of software tools for knowledge management. These characteristics were derived from both in-depth interviews and existing theory in publications.
Year
Venue
Keywords
2009
ICEIS 2009 : PROCEEDINGS OF THE 11TH INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS, VOL AIDSS
Knowledge management characteristics,Knowledge management system selection
DocType
Citations 
PageRank 
Conference
1
0.38
References 
Authors
8
3
Name
Order
Citations
PageRank
Hanlie Smuts1163.70
Alta van der Merwe212824.18
Marianne Loock3238.26