Name
Abstract | ||
|---|---|---|
There is growing agreement that dialogue management is critical to speech enabled applications. This paper describes a novel approach to knowledge acquisition in the natural language processing domain, and shows the use of techniques from cognitive task analysis to capture politeness protocols from a "dialogue expert." Acknowledging the importance of intentions in mixed initiative systems, our aim was to use an off-the-shelf Belief, Desire, and Intention (BDI) framework from Agent Oriented Software to provide the planning component, and introduce plan library cards as a means of capturing expertise in this context. |
Year | DOI | Venue |
|---|---|---|
2001 | 10.1007/3-540-45656-2_46 | Australian Joint Conference on Artificial Intelligence |
Keywords | Field | DocType |
novel approach,dialogue expert,plan library card,agent oriented software,mixed initiative system,dialogue management,off-the-shelf belief,conversational agent,knowledge acquisition,natural language processing domain,dialogue modelling,cognitive task analysis,natural language processing | Dialogue management,Task analysis,Computer science,Human–computer interaction,Natural language processing,Dialog system,Agent oriented software,Artificial intelligence,Politeness,Natural language,User interface,Knowledge acquisition,Machine learning | Conference |
ISBN | Citations | PageRank |
3-540-42960-3 | 6 | 0.47 |
References | Authors | |
9 | 4 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Peter Wallis | 1 | 44 | 10.44 |
| Helen Mitchard | 2 | 11 | 1.98 |
| Jyotsna Das | 3 | 6 | 0.47 |
| Damian O'Dea | 4 | 6 | 0.47 |