Title
Dialogos: a robust system for human-machine spoken dialogue on the telephone.
Abstract
This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow spontaneous interactions both to users which get good recognition performance and to the ones which get lower scores. The robust behavior of the system has been achieved by combining the use of specific language models during the recognition phase of analysis, the tolerance toward spontaneous speech phenomena, the activity of a robust parser, and the use of pragmatic-based dialogue knowledge. This in- tegration of the different modules allows to deal with partial or total breakdowns of the different levels of analysis. We report the field trial data of the system and the evaluation results of the overall system and of the submodules.
Year
DOI
Venue
1996
10.1109/ICASSP.1997.596145
Clinical Orthopaedics and Related Research
Keywords
DocType
Volume
robust system,human-machine spoken dialogue,real time systems,telephony,italian,natural languages,hidden markov models,specification language,speech recognition,robustness
Journal
cmp-lg/9612004
ISBN
Citations 
PageRank 
0-8186-7919-0
7
1.04
References 
Authors
10
6
Name
Order
Citations
PageRank
dario albesano19512.85
Paolo Baggia2489.91
Morena Danieli316132.23
R. Gemello4144.22
Elisabetta Gerbino5153.64
C Rullent6206.16