Paper Info
Title
Communication and Expression in Social Networks: Getting the "Making Common" from People
Abstract
In the context of socio-economic and cultural diversity of continental proportions lived by Brazilian citizens, the e-Cidadania project aims at the development of systems for the constitution of a digital culture among those that are not familiar with technology. One of the project’s main contributions is the Inclusive Social Network (ISN) Vila na Rede, which is being constructed based on methods and artifacts from Organizational Semiotics and on Participatory Design techniques. Within a challenging research scenario, this research is part of an ongoing work that studies the community’s natural social behaviors in order to understand how technological tools for communication and expression could make sense to less experienced users. The objective of this paper is to present the process that allowed us to understand the need of the concepts of meta-communication and transversal communication within ISNs, and that helped us to elicit requirements for the development of communication and expression tools to be used in the constitution of ISNs. As part of this process, activities involving target end users and researchers from different fields were conducted. This paper describes these activities and discusses the results extracted and analyzed in order to derive norms from which some system requirements were based.
Year
DOI
Venue
2009
10.1109/LA-WEB.2009.31
LA-WEB/CLIHC
Keywords
Field
DocType
organizational semiotics,challenging research scenario,brazilian citizen,transversal communication,cultural diversity,social networks,e-cidadania project,participatory design technique,continental proportion,inclusive social network,expression tool,social network,cultural differences,data mining,face,meta communication,social behavior
Meta-communication,Social network,Participatory design,End user,Computer science,Organisational semiotics,Semiotics,Knowledge management,Cultural diversity,System requirements
Conference
Citations 
PageRank 
References 
4
0.51
2
Authors
2
Name
Order
Citations
PageRank
Elaine Cristina Saito Hayashi1256.14
Maria Cecília Calani Baranauskas233963.84