Title
Facing The Digital Divide In A Participatory Way - An Exploratory Study
Abstract
One of Brazilian's grand challenges in computer science research concerns a "Participative and universal access to knowledge for the Brazilian citizen". In order to develop design solutions to address this challenge, we first need to understand these citizen's abilities and the context in which they are immersed. For that, we have been conducting practices actively involving a group of representatives of the diversity of users we have in the population. This paper presents the first results of this investigation, pointing out some lessons learned so far regarding the relationship they have with Information and Communication Technology (ICT) and how they make sense of different models of interaction to accomplish a simple task related to the exercise of citizenship. Among other findings, we were able to notice how their previous experience reflects on their behavior and the benefits of using an avatar in future systems.
Year
DOI
Venue
2008
10.1007/978-0-387-09678-0_13
HUMAN-COMPUTER INTERACTION SYMPOSIUM
Keywords
Field
DocType
digital divide, accessibility, participatory design, universal design
Population,Digital divide,Participatory design,Computer science,Universal design,Knowledge management,Grand Challenges,Information and Communications Technology,Citizen journalism,Multimedia,Exploratory research
Conference
Volume
ISSN
Citations 
272
1571-5736
4
PageRank 
References 
Authors
0.49
8
2
Name
Order
Citations
PageRank
Elaine Cristina Saito Hayashi1256.14
Maria Cecília Calani Baranauskas233963.84