Abstract | ||
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In this paper we report on the results of a large scale user survey investigating the status setting and interruption management behavior of mobile instant messaging (IM) users with existing systems. The motivation for this study was to inform the design of interface tools that support users by setting contextually appropriate awareness messages. Our results demonstrate that many desktop IM practices have been appropriated by mobile laptop users, but in the face of increasingly situated computer usage and an "always online" culture, several frictions are emerging between desktop and mobile practices. We find that common assumptions about IM users and the established awareness cues are failing and users are frequently embarrassed and interrupted with negative and sometimes threatening consequences. |
Year | DOI | Venue |
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2008 | 10.1145/1409635.1409645 | UbiComp |
Keywords | Field | DocType |
contextually appropriate awareness message,im user,common assumption,established awareness cue,desktop im practice,mobile instant messaging,mobile laptop user,computer usage,status setting,mobile instant messaging practice,mobile practice,awareness,mobile computing,mobile computer,privacy | Situated,Mobile technology,Mobile computing,World Wide Web,Mobile search,Laptop,Computer science,Instant messaging,Human–computer interaction,Computer usage,Mobile instant messaging,Multimedia | Conference |
Citations | PageRank | References |
7 | 0.69 | 17 |
Authors | ||
6 |
Name | Order | Citations | PageRank |
---|---|---|---|
Donald J. Patterson | 1 | 1765 | 219.99 |
Christopher Baker | 2 | 7 | 0.69 |
Xianghua Ding | 3 | 203 | 25.78 |
Samuel J. Kaufman | 4 | 29 | 2.42 |
Kah Liu | 5 | 20 | 1.46 |
Andrew Zaldivar | 6 | 387 | 29.79 |