Abstract | ||
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The Internet and all other types of networks have changed life in general and doing business in particular, and as a result, many companies are now conducting and transferring their businesses online. In this paper, the authors evaluate whether loyalty issues are the major obstacles to the growth of e-commerce in Jordan. A survey conducted for the study reveals that technology fears are major barriers to loyalty in Internet banking and e-commerce activities among consumers. The results suggest that unless the technology fears of adopters are acknowledged, some of them are not successful. |
Year | DOI | Venue |
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2010 | 10.4018/jisss.2010040105 | INTERNATIONAL JOURNAL OF INFORMATION SYSTEMS IN THE SERVICE SECTOR |
Keywords | Field | DocType |
E-Commerce, Information and Communication Technologies (ICTs), Jordan, Loyalty, Technology Fear | Advertising,Loyalty,Engineering,Perception,Marketing,E-commerce,The Internet | Journal |
Volume | Issue | ISSN |
2 | 2 | 1935-5688 |
Citations | PageRank | References |
3 | 0.53 | 5 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Ahmad Khasawneh | 1 | 8 | 1.27 |
Mohammad Bsoul | 2 | 90 | 12.41 |
Ibrahim Obeidat | 3 | 37 | 4.32 |
Iyad Al Azzam | 4 | 3 | 0.53 |