Title
An architectural framework for context sensitive personalization: standardization work at the European Telecommunications Standards Institute (ETSI)
Abstract
As communication systems and technology become more advanced and complex, it will be increasingly important to focus on users' individual needs. For most devices and services there is no "one-size-fits-all" solution that allows people to derive maximum benefit and ease of use. Instead, there is a need for people to have services and devices that can be personalized to their individual needs. Personalization of services and devices is a key success factor for achieving services that are optimized for a range of situations (e.g. "On the move", "At a meeting", "At home"). Behind every instance of personalization there is a "user profile" that stores details of the user, their preferences, context of use and other information that can be used to deliver a user experience tailored to their individual preferences. This paper describes the standardization work at the European Telecommunications Standards Institute (ETSI), developing an architectural framework for user profile management. It explains a solution for context sensitive automatic activation of user profiles, while still providing the user with the option to activate profiles manually.
Year
DOI
Venue
2009
10.1145/1710035.1710072
Mobility Conference
Keywords
Field
DocType
key success factor,individual preference,architectural framework,user profile,standardization work,context sensitive personalization,communication system,user experience,user profile management,individual need,european telecommunications standards institute,context sensitive automatic activation,personalization,interoperability
User experience design,World Wide Web,Telecommunications,User profile,Computer science,Interoperability,Usability,Architecture framework,User modeling,Multimedia,Standardization,Personalization
Conference
Volume
Citations 
PageRank 
14
2
0.39
References 
Authors
0
4
Name
Order
Citations
PageRank
Françoise Petersen1102.46
Giovanni Bartolomeo2145.28
Mike Pluke351.16
Tatiana Kovacikova4585.50