Title
Designing with users for domestic environments: methods - challenges - lessons learned
Abstract
When developing new ICT systems and applications for domestic environments, rich qualitative approaches improve the understanding of the user's integral usage of technology in their daily routines and thereby inform design. This knowledge will often be reached through in-home studies, strong relationships with the users and their involvement in the design and evaluation process. However, whilst this kind of research offers valuable context insights and brings out unexpected findings, it also presents methodological, technical and organizational challenges for the study design and its underlying cooperation processes. In particular, due to heterogeneous users in households in terms of technology affinity, individual needs, age distribution, gender, social constellations, personal role assignment, project expectations, etc. it produces particular demands to collaborate with users in the design process and thereby exposes a range of practical challenges. The full-day workshop wishes to identify these practical challenges, discuss best practice and develop a roadmap for sustainable relationships for design with users.
Year
DOI
Venue
2014
10.1145/2556420.2558855
CSCW Companion
Keywords
Field
DocType
practical challenge,underlying cooperation process,domestic environment,study design,particular demand,technology affinity,daily routine,evaluation process,design process,best practice,age distribution,field studies,ethics,empirical methods
Best practice,Participatory design,Computer science,Domestic environment,Knowledge management,Human–computer interaction,Constellation,Information and Communications Technology,Engineering design process,Empirical research
Conference
Citations 
PageRank 
References 
0
0.34
8
Authors
6
Name
Order
Citations
PageRank
Corinna Ogonowski18910.04
Benedikt Ley211412.50
David Randall3915.13
Mu Mu421320.15
Nicholas Race51769.49
Mark Rouncefield61631144.08