Paper Info
Title
Learning and Organizational Change in SPI Initiatives
Abstract
Explaining how organizations chance has been a central and enduring quest of management scholars and many other disciplines. In order to be successful change requires not only a new process or technology but also the engagement and participation of the people involved. In this vein the change process results in new behavior and is routinized in practical daily business life of the company. Change management provides a framework for managing the human side of these changes. In this article we present a literature review on the change management in the context of Software Process Improvement. The traditional view of learning, as a "lessons learned" or post-mortem reporting activity is often apparent in SPI literature. However, learning can also be viewed as a continuous change process where specific learning cycle starts with creative conflict and ends up in formal norms and systems. Since this perspective has almost no visibility in SPI literature of past it could show a new direction to the future development of change management in SPI.
Year
DOI
Venue
2009
10.1007/978-3-642-02152-7_17
Lecture Notes in Computer Science
Keywords
Field
DocType
Organizational chance,learning,SPI
Learning cycle,Change management,Knowledge management,Software development process,Engineering,Management science
Conference
Volume
ISSN
Citations 
32
1865-1348
0
PageRank 
References 
Authors
0.34
16
1
Name
Order
Citations
PageRank
Marikka Heikkilä1245.98