Paper Info
Title
The vehicle routing and scheduling best balance model and algorithm for free pickup and delivery service in flight ticket sales companies
Abstract
In this paper, the best balance model is established to solve the vehicle routing and scheduling problem for free pickup and delivery service in the flight ticket sales companies based on leasing vehicles. This model considers not only the overall customer satisfaction, but also the enterprise satisfaction in terms of the costs committed to the free pickup and delivery service. The customer satisfaction and enterprise satisfaction are evaluated by satisfaction degree functions. For this problem, we can analyze the impact of the customer satisfaction on the enterprise satisfaction by changing the minimum requirements of the customer satisfaction, and then find out the best balance point between them. In order to solve this problem, a heuristic algorithm based on the relationship of arrived time windows is proposed. The validity and effectiveness of this algorithm is demonstrated by a series of test instances.
Year
DOI
Venue
2010
10.1109/BICTA.2010.5645305
BIC-TA
Keywords
Field
DocType
vehicle scheduling,arrived time window,road vehicles,scheduling,vehicle routing,travel industry,transportation,heuristic algorithm,leasing vehicles,enterprise satisfaction,customer satisfaction,transportation cost,free pickup-and-delivery service,costing,flight ticket sale company,best balance model,scheduling problem
Vehicle routing problem,Customer satisfaction,Job shop scheduling,Heuristic (computer science),Computer science,Scheduling (computing),Ticket,Algorithm,Activity-based costing,Pickup
Conference
Volume
Issue
ISBN
null
null
978-1-4244-6437-1
Citations 
PageRank 
References 
0
0.34
3
Authors
4
Name
Order
Citations
PageRank
Xiaxia Cao100.34
J. F. Tang2685.38
Lili Liu350646.38
Yang Yu4105.28