Paper Info
Title
Haptically augmented remote speech communication: a study of user practices and experiences.
Abstract
Haptic technology provides a channel for interpersonal communication through the sense of touch. In the development of novel haptic communication devices, it is essential to explore people's use behaviors and perceptions of such a communication channel. To this end, we conducted a laboratory study on haptically augmented remote interpersonal communication. Participant pairs tested a communication system that allowed them to send squeezing and thermal feedback to each other's forearm during speech discussion. We explored the use practices and user experience of this setup and compared it to traditional speech-only communication. The findings indicate that squeezing was experienced as a more versatile and immediate type of feedback than thermal feedback. Warm and cold were on the other hand useful for communicating positive and negative meanings. Compared to speech-only communication, the added haptic modality allowed conveying emphases, emotions, and touches related to the discussion, and increased the feeling of closeness between the pairs.
Year
DOI
Venue
2012
10.1145/2399016.2399073
NordiCHI
Keywords
Field
DocType
haptic technology,novel haptic communication device,haptically augmented remote interpersonal,user practice,remote speech communication,communication channel,interpersonal communication,traditional speech-only communication,added haptic modality,thermal feedback,speech discussion,communication system,user experience
User experience design,Interpersonal communication,Haptic communication,Closeness,Computer science,Communications system,Human–computer interaction,Multimedia,Perception,Feeling,Haptic technology
Conference
Citations 
PageRank 
References 
14
0.74
20
Authors
6
Name
Order
Citations
PageRank
Katja Suhonen1474.42
Sebastian Müller26313.40
Jussi Rantala324426.44
Kaisa Väänänen-Vainio-Mattila488263.44
Roope Raisamo51035111.44
Vuokko Lantz633320.79