Paper Info
Title
Value tensions in design: the value sensitive design, development, and appropriation of a corporation's groupware system
Abstract
We report on the value sensitive design, development, and appropriation of a groupware system to support software engineering knowledge sharing. Usage data (5,965 visitors) and semi-structured interviews (18 individuals) suggest the methods employed were successful in addressing value tensions, particularly with respect to privacy, awareness, and reputation. Key contributions include: (1) "proof-of-concept" that established Value Sensitive Design principles and methods can be used to good effect for the design of groupware in an industry setting, (2) a new design method for addressing value tensions, Value Dams and Flows, and (3) demonstration of the co-evolution of technology and organizational policy.
Year
DOI
Venue
2007
10.1145/1316624.1316668
GROUP
Keywords
Field
DocType
new design method,organizational policy,industry setting,value sensitive design,good effect,key contribution,groupware system,established value sensitive design,value tension,value dams,privacy,reputation,awareness,design method,groupware,organizational culture,software engineering,proof of concept
Corporation,Value sensitive design,Appropriation,Knowledge sharing,Collaborative software,Organizational culture,Knowledge management,Engineering,Usage data,Reputation
Conference
Citations 
PageRank 
References 
57
3.06
13
Authors
4
Name
Order
Citations
PageRank
Jessica K. Miller11108.59
Batya Friedman21541209.79
Gavin Jancke362975.34
Brian Gill414610.36