Title
Two acts of social intelligence: the effects of mimicry and social praise on the evaluation of an artificial agent
Abstract
This paper describes a study of the effects of two acts of social intelligence, namely mimicry and social praise, when used by an artificial social agent. An experiment (N = 50) is described which shows that social praise—positive feedback about the ongoing conversation—increases the perceived friendliness of a chat-robot. Mimicry—displaying matching behavior—enhances the perceived intelligence of the robot. We advice designers to incorporate both mimicry and social praise when their system needs to function as a social actor. Different ways of implementing mimicry and praise by artificial social actors in an ambient persuasive scenario are discussed.
Year
DOI
Venue
2011
10.1007/s00146-010-0304-4
AI Soc.
Keywords
Field
DocType
different way,ambient persuasive scenario,artificial social actor,advice designer,ongoing conversation,social praise,social intelligence,matching behavior,ambient intelligenceattitude change � persuasionfriendlinesschat-robotmimicry � praisesocial intelligence,social actor,artificial agent,artificial social agent,positive feedback,mimicry,attitude change,ambient intelligence
Social psychology,Praise,Persuasion,Attitude change,Computer science,Ambient intelligence,Social intelligence,Social agents,Robot,Mimicry
Journal
Volume
Issue
ISSN
26
3
1435-5655
Citations 
PageRank 
References 
2
0.38
15
Authors
4
Name
Order
Citations
PageRank
Maurits Kaptein124430.01
Panos Markopoulos21709181.22
Boris de Ruyter373072.12
Emile H. L. Aarts41641307.48