Title | ||
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Two acts of social intelligence: the effects of mimicry and social praise on the evaluation of an artificial agent |
Abstract | ||
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This paper describes a study of the effects of two acts of social intelligence, namely mimicry and social praise, when used by an artificial social agent. An experiment (N = 50) is described which shows that social praise—positive feedback about the ongoing conversation—increases the perceived friendliness of a chat-robot. Mimicry—displaying matching behavior—enhances the perceived intelligence of the robot. We advice designers to incorporate both mimicry and social praise when their system needs to function as a social actor. Different ways of implementing mimicry and praise by artificial social actors in an ambient persuasive scenario are discussed. |
Year | DOI | Venue |
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2011 | 10.1007/s00146-010-0304-4 | AI Soc. |
Keywords | Field | DocType |
different way,ambient persuasive scenario,artificial social actor,advice designer,ongoing conversation,social praise,social intelligence,matching behavior,ambient intelligenceattitude change � persuasionfriendlinesschat-robotmimicry � praisesocial intelligence,social actor,artificial agent,artificial social agent,positive feedback,mimicry,attitude change,ambient intelligence | Social psychology,Praise,Persuasion,Attitude change,Computer science,Ambient intelligence,Social intelligence,Social agents,Robot,Mimicry | Journal |
Volume | Issue | ISSN |
26 | 3 | 1435-5655 |
Citations | PageRank | References |
2 | 0.38 | 15 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Maurits Kaptein | 1 | 244 | 30.01 |
Panos Markopoulos | 2 | 1709 | 181.22 |
Boris de Ruyter | 3 | 730 | 72.12 |
Emile H. L. Aarts | 4 | 1641 | 307.48 |