Paper Info
Title
Methodology-driven use of automated support in business process re-engineering
Abstract
This article describes a three-month pilot project to model and re-engineer an internal business unit of a major multinational firm using Enterprise Analyzer, a methodology and supporting group software tool for modeling and analyzing business processes. The methodology combines collaborative model building with creative problem reframing to enable multilevel, cross-functional business teams to quickly examine and redesign business processes. The tools developed for this project extend the capabilities of existing electronic meeting system technology to help groups build complex representations of their organization. The results of this pilot project suggest that the methodology and supporting tools can be effectively applied to re-engineer business processes, but also suggest the need for better ways to help groups accept innovative ideas. Many innovative ideas were generated, but few made it past the participants' evaluation and into the project's final recommendations.
Year
Venue
Keywords
1994
J. of Management Information Systems
business process,Methodology-driven use,better way,automated support,pilot project,cross-functional business team,complex representation,internal business unit,three-month pilot project,collaborative model building,Enterprise Analyzer,innovative idea,business process re-engineering
Field
DocType
Volume
Artifact-centric business process model,Business case,Computer science,Knowledge management,Business requirements,Business process modeling,Business process discovery,Business Process Model and Notation,Business rule,Management science,Business architecture,Process management
Journal
10
Issue
Citations 
PageRank 
3
10
2.14
References 
Authors
5
4
Name
Order
Citations
PageRank
Alan R. Dennis14028513.64
Robert M. Daniels, Jr.2494.37
Glenda Hayes3102.48
Jay F. Nunamaker Jr.43069400.95