Abstract | ||
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End-users frequently develop applications to use in their jobs but there is reason to be concerned about the quality of these applications. High error rates have been found in applications developed by end-users in the few empirical studies done. This paper examines one approach to improving application quality which is to provide end-users with training in systems analysis and design methods. The study was conducted via the Internet with real end-users. Though no significant difference was found for some measures of quality, there was a significant improvement in the overall design of an application after an end-user received analysis and design training. This is important information for business managers because a well designed application is more likely to remain accurate and useful over time. |
Year | DOI | Venue |
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2000 | 10.1016/S0167-9236(00)00068-3 | Decision Support Systems |
Keywords | Field | DocType |
spreadsheet design,end-user development,end-user computing,application quality,applications development,empirical study,system analysis and design,end user computing,application development,error rate | Data mining,Structured systems analysis and design method,End user,Computer science,End-user development,End-user computing,Empirical research,The Internet | Journal |
Volume | Issue | ISSN |
29 | 2 | Decision Support Systems |
Citations | PageRank | References |
23 | 1.54 | 18 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Jennifer Kreie | 1 | 111 | 8.59 |
Timothy Paul Cronan | 2 | 333 | 26.61 |
John Pendley | 3 | 23 | 1.54 |
Janet S. Renwick | 4 | 30 | 3.65 |