Abstract | ||
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Questions about the effectiveness of increasingly ubiquitous video technology in law enforcement have prompted an examination of the practices surrounding this technology. We present the results of a multi-site study aimed at understanding the use of video in several phases of law enforcement, from crime prevention and response to investigation and prosecution. Our findings show that while video has provided numerous benefits to law enforcement agencies, in many cases the technology either fails to support key facets of work or introduces new tasks that present an additional burden to workers. We discuss the need to incorporate human experience and tacit knowledge, operator engagement, and the greater ecosystem of work into video deployments. |
Year | DOI | Venue |
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2010 | 10.1145/1753326.1753551 | CHI |
Keywords | Field | DocType |
human experience,crime prevention,ubiquitous video technology,key facet,video deployment,multi-site study,greater ecosystem,additional burden,law enforcement agency,law enforcement,contextual inquiry,qualitative study,ubiquitous computing,qualitative studies | Internet privacy,Computer science,Computer security,Human–computer interaction,Contextual inquiry,Ubiquitous computing,Law enforcement,Tacit knowledge,Qualitative research,Crime prevention | Conference |
Citations | PageRank | References |
11 | 0.82 | 6 |
Authors | ||
6 |
Name | Order | Citations | PageRank |
---|---|---|---|
Joe Tullio | 1 | 447 | 39.14 |
Elaine Huang | 2 | 53 | 3.26 |
David Wheatley | 3 | 63 | 4.84 |
Harry Zhang | 4 | 317 | 18.55 |
Claudia Guerrero | 5 | 11 | 1.16 |
Amruta Tamdoo | 6 | 11 | 0.82 |