Title
Small Firm Transformation Through Is
Abstract
Globally, Small and Medium-sized Enterprises (SMEs) are encouraged, particularly by governments, to embrace c-business. Fully adopting e-business involves substantial change in firms, both internally and externally. However, there is little understanding of the mechanisms by which such business transformation occurs. While there are no tested e-business transformation models, existing Information System (IS) transformation models suggest a single, dominant path. Venkatrarnan's (1994) business transformation model provides a means of determining IS development that has been validated in large firms. There is little research into its applicability to SMEs, but the exploratory research in multiple SME cases reported here reveals three business transformation paths, termed prescribed, disconnected and disjointed. The research demonstrates why some SMEs ossify at certain stages of transformation and how disconnected progression may preclude SMEs from gaining the benefits of process redesign and scope redefinition. The implications of the transformation paths for e-business, for the model and for SMEs are discussed.
Year
DOI
Venue
2008
10.1504/IJTM.2008.019411
INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT
Keywords
Field
DocType
business transformation, e-business, small and medium sized enterprises
Information system,Electronic business,Economics,Knowledge management,Exploratory research,Business transformation,Marketing,The Internet
Journal
Volume
Issue
ISSN
43
1-3
0267-5730
Citations 
PageRank 
References 
3
0.38
3
Authors
2
Name
Order
Citations
PageRank
Margi Levy119416.96
Philip Powell258056.25