Title | ||
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A Framework for Enhancing Responsiveness in Sales Order Processing System Using Web Services and Ubiquitous Computing Technologies |
Abstract | ||
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This study attempts to enhance the responsiveness of enterprises by adjusting the delivery dates taking into account of the production and delivery schedules in a supply chain. To enhance responsiveness, we suggest a due-date assignment method and re-negotiation process for a sales order processing system. The due-date assignment method is designed with the concept of categorized customers' priorities and the re-negotiation process is designed with the concept of the partial delivery and due-date delay allowances. Usually, the due-dates have been considered as customer-assigned exogenous parameters or fixed endogenous variables set by manufacturers. However, those are customary in some industries, e.g. semi-conductor manufacturing, that customers often request changes for their delivery dates after placing an order if something unexpected happens. From these observations, we also propose a new architecture of responsive sales order processing system based on Web Services and Ubiquitous Computing technologies for reliable real-time information. |
Year | DOI | Venue |
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2009 | 10.1007/978-3-642-16358-6_56 | ADVANCES IN PRODUCTION MANAGEMENT SYSTEMS: NEW CHALLENGES, NEW APPROACHES |
Keywords | Field | DocType |
responsiveness,due-date assignment,web services technology,ubiquitous computing technology | Architecture,Schedule,Supply chain,Ubiquitous computing,Engineering,Web service,Sales order,Marketing,Process management | Conference |
Volume | ISSN | Citations |
338 | 1868-4238 | 0 |
PageRank | References | Authors |
0.34 | 5 | 4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Mokmin Park | 1 | 4 | 0.81 |
Kitae Shin | 2 | 48 | 5.39 |
Hanil Jeong | 3 | 4 | 1.48 |
Jin-woo Park | 4 | 337 | 59.76 |