Title
Towards Objectives-Based Process Redesign.
Abstract
Continuously growing and changing multinational companies oftentimes struggle with heterogeneous degrees of standardization. Especially in case of redesigning business processes that have been historically grown over decades, the capability of handling semi-structures process is central. Nevertheless, for com petitive advantages, it is essential for a company to work on the optimization of all processes. Existing redesign techniques either focus on completely unstructured or structured processes. The Redesign Model presented in this paper transforms processes with any level of structuredness into processes with an increased degree of standardization. Our technique consists of four main steps: (i) we extract the objectives for an efficient busi ness process redesign from existing literature; (ii) we formulate a list of requirements an innovative redesign model has to fulfill; (iii) we present a design science based Business Process Redesign Framework including our Redesign model; (iv) we evaluate our model showing its applicability and completeness.
Year
DOI
Venue
2011
10.2139/ssrn.1805503
AMCIS
Keywords
Field
DocType
business process redesign,business process analysis
Artifact-centric business process model,Business process,Computer science,Competitive advantage,Knowledge management,Design science,Business process modeling,Business process reengineering,Standardization,Business analysis
Conference
Citations 
PageRank 
References 
3
0.44
0
Authors
3
Name
Order
Citations
PageRank
Jochen Martin130.44
Tobias Conte27910.26
Rico Knapper3325.67