Paper Info
Title
A Value-Oriented Iterative Service Modeling Process.
Abstract
In order to help service designers build high-quality service models quickly and accurately, this paper presents a value-oriented iterative service modeling process. This modeling process combines service business perspective and service value perspective together, and it is executed interactively between service model space and service value space, simultaneously, some value-awareness activities (e.g. value proposition, value analysis, value optimization, etc) are executed iteratively among different layers in the whole model process, so as to make service models can support the implementation of the expected values to a great extent. At last the rationality of the modeling process is explored.
Year
DOI
Venue
2012
10.1007/978-3-642-33068-1_11
Lecture Notes in Business Information Processing
Keywords
Field
DocType
business perspective,value perspective,value-awareness,expected values,rationality
Service design,Business value,Rationality,Computer science,Service system,Knowledge management,Operations research,Service product management,Service model,Value proposition
Conference
Volume
ISSN
Citations 
122
1865-1348
0
PageRank 
References 
Authors
0.34
12
3
Name
Order
Citations
PageRank
Xiaofei Xu140870.26
Chao Ma200.68
Zhong-Jie Wang335664.60