Name
Title | ||
|---|---|---|
Introduction to the Special Section: Designing a Better User Experience for Self-Service Systems. |
Abstract | ||
|---|---|---|
For this special section, we have selected three papers that approach the design of the user experience of self-service systems in an integrated way and show the readership of this journal what methods and techniques can be used in this type of design process. These three papers together give us an in-depth and broad introduction to the challenges of designing for the user experience of self-servi... |
Year | DOI | Venue |
|---|---|---|
2013 | 10.1109/TPC.2013.2258731 | IEEE Transactions on Professional Communication |
Keywords | DocType | Volume |
Special issues and sections,Best practices,Consumer behavior,Design for quality,Human computer interaction,Online services,Sociotechnical systems,Usability,User centered design,User interfaces | Journal | 56 |
Issue | ISSN | Citations |
2 | 0361-1434 | 3 |
PageRank | References | Authors |
0.49 | 1 | 4 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Thea van der Geest | 1 | 146 | 11.74 |
| Judith Ramey | 2 | 80 | 7.67 |
| Stephanie Rosenbaum | 3 | 18 | 2.20 |
| Lex van Velsen | 4 | 139 | 15.58 |