Title
The uses of social television
Abstract
We present the results of two studies on social television concepts. In one study, a social TV prototype was tested in the field, allowing groups of users watching television at home to talk to each other over an audio link. Specific patterns of use are described, showing that users did perceive the system as valuable. In another study, focus groups were presented with several social TV concepts, and their responses were collected. These participants saw only moderate to marginal value in the concept. We discuss the discrepancy with reference to the limitations of each method. Based on our analysis, we conclude that our social television experience provides user value under certain favorable conditions. Participants deal with potential conflicts between conversation and television audio without the need for additional technical support, and there is no indication that a video link would improve the experience. However, designing for the social dynamics at the beginnings, ends, and outside of conversations remains an open challenge.
Year
DOI
Venue
2008
10.1145/1350843.1350851
Computers in Entertainment
Keywords
Field
DocType
voice chat,social tv prototype,social television experience,social television,itv,focus group,user value,social dynamic,participants deal,social television concept,television audio,audio link,interactive television,social tv concept,marginal value,field test
Conversation,Marginal value,Computer science,Interactive television,Social dynamics,Voice chat,Technical support,Multimedia,Social television,Focus group
Journal
Volume
Issue
Citations 
6
1
35
PageRank 
References 
Authors
2.16
8
5
Name
Order
Citations
PageRank
Gunnar Harboe128518.09
Noel Massey216412.13
Crysta J. Metcalf332722.06
David Wheatley4634.84
Guy Romano51489.61