Title
User Requirements for Interruption Management in Mobile Communications in Hospitals.
Abstract
In hospitals, mobile communication devices increase the occurrence of inappropriate interruptions during clinical task performance. These interruptions have been related to decreased quality of clinical care. User requirements were elicited using a scenario based approach. The results present insights into user requirements for an interruption management system for hospitals. Hospital workflow protocols were identified as a major source of interruptions. Many suggestions for managing these interruptions related to improving workflow using IT. We have shown that even though the hospital is an exceptionally demanding environment, the user requirements for interruption management concur with earlier findings in the broader fields of context aware interruption management and computer supported cooperative work.
Year
DOI
Venue
2013
10.3233/978-1-61499-289-9-1095
Studies in Health Technology and Informatics
Keywords
Field
DocType
Hospital Communication Systems,Answering Services. Cooperative behavior,Reminder Systems,Workflow
Computer security,Knowledge management,User requirements document,Medicine,Mobile telephony
Conference
Volume
ISSN
Citations 
192
0926-9630
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Bernd G. Talsma100.34
Terje Solvoll2103.31
Gunnar Hartvigsen314437.10