Abstract | ||
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Discrete-event simulation (DES) and lean are approaches that have a similar motivation: improvement of processes and service delivery. Both are being used to help improve the delivery of healthcare, but rarely are they used together. This paper explores from a theoretical and an empirical perspective the potential complementary roles of DES and lean in healthcare. The aim is to increase the impact of both approaches in the improvement of healthcare systems. Out of this exploration, the 'SimLean' approach is developed in which three roles for DES with lean are identified: education, facilitation and evaluation. These roles are demonstrated through three examples of DES in action with lean. The work demonstrates how the fusion of DES with lean can improve both stakeholder engagement with DES and the impact of lean. (C) 2012 Elsevier B.V. All rights reserved. |
Year | DOI | Venue |
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2012 | 10.1016/j.ejor.2011.12.029 | European Journal of Operational Research |
Keywords | Field | DocType |
OR in health services,Lean,Discrete-event simulation | Health care,Lean software development,Knowledge management,Lean project management,Healthcare system,Human performance technology,Service delivery framework,Mathematics,Operations management,Stakeholder engagement | Journal |
Volume | Issue | ISSN |
219 | 1 | 0377-2217 |
Citations | PageRank | References |
21 | 0.94 | 27 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Stewart Robinson | 1 | 583 | 50.51 |
Zoe J. Radnor | 2 | 39 | 2.27 |
Nicola Burgess | 3 | 37 | 1.77 |
Claire Worthington | 4 | 37 | 1.77 |