Title
End-User Software Training: An Experimental Comparison Of Methods To Enhance Motivation
Abstract
Effective training is a key factor in determining the success of end-user computing (EUC) in organizations. Software training research often focuses on one outcome of training - understanding. The experimental study reported here examines understanding, motivation, and use as outcomes of software training. Two methods of training, applications-based and construct-based, that focused on different levels of personal relevance were compared. The experiment utilized subjects in a 'real' training setting. The effects of previous experience with software were strong. There is some evidence to suggest that applications-based training is best for novices.
Year
DOI
Venue
1991
10.1111/j.1365-2575.1991.tb00061.x
INFORMATION SYSTEMS JOURNAL
Keywords
Field
DocType
end-user training, learning, learning style, novice users, previous computer experience
End user,Computer science,Knowledge management,Software,Multimedia
Journal
Volume
Issue
ISSN
1
4
1350-1917
Citations 
PageRank 
References 
49
9.33
8
Authors
2
Name
Order
Citations
PageRank
L. Olfman111415.24
R. Bostrom228347.09