Paper Info
Title
Mediating the impact of technology usage on perceived ease of use by anxiety
Abstract
Computerphobic adults including first-year university students have been reported to range from 25% to 50%. Although self-reported computer anxiety has reduced in the past decade, it continues to be a significant issue for many. This is especially true for students of today where the stakes are high when using computers for their course work. Anxiety becomes even more critical when students are taking online courses. Past research has shown that computer experience is a strong predictor of whether or not a user will suffer anxiety symptoms while using a computer. Moreover, a substantial amount of work has been done to study the effect of previous computer experience on anxiety and on ease of use of information technologies using the technology acceptance model. However, few, if any, have investigated the role of anxiety in mediating technology usage experience on perceived ease of use. In this study, technology usage is viewed from two perspectives, the computer and the internet. We study the influence of anxiety in mediating the impact of computer and internet experiences on perceived ease of use. Questionnaire data from 114 university students were analyzed. The context was the use of a quiz tool to practice multiple choice questions. Contrary to most related studies, results indicated that anxiety has no mediating role on the impact of computer experience and perceived ease of use. However, anxiety was shown to present some moderating influence on perceived ease of use.
Year
DOI
Venue
2007
10.1016/j.compedu.2006.01.009
Computers & Education
Keywords
Field
DocType
related study,mediating,perceived ease of use,anxiety,anxiety symptom,tam,technology acceptance model,previous computer experience,internet experience,self-reported computer anxiety,information technology,online learning,mediating role,mediating technology usage experience,computer experience,questionnaires,multiple choice question,computer experiment,higher education,internet,ease of use,educational technology
Social psychology,Educational technology,Information technology,Technology acceptance model,Usability,Anxiety,Psychology,Higher education,Multiple choice,The Internet
Journal
Volume
Issue
ISSN
49
4
Computers & Education
Citations 
PageRank 
References 
18
0.87
26
Authors
2
Name
Order
Citations
PageRank
Raafat George Saadé112511.66
Dennis Kira2645.16