Paper Info
Title
A user driven design approach to creating UGC services --- challenging the newspaper industry
Abstract
This paper presents a user driven approach to creating user generated content services together with newspaper representatives and researchers in a Living Lab setting. Two cases are discussed, one with creating city district blogs and one with creating a site for un-employed youth. In each case both situated and distributed design activities were conducted, and the paper discusses the challenges with this approach. As the newspaper industry traditionally designs their services in-house from their own ideas and thereafter tests them with their readers, a user driven approach by readers was very challenging. However, the newspaper representatives also found it rewarding to embrace their ideas. The participating readers were very active in the situated activities but only a few continued the same activity online. The paper concludes by proposing a model for how to view the changing role of a researcher or facilitator in these types of setting.
Year
DOI
Venue
2013
10.1007/978-3-642-39209-2_22
HCI (13)
Keywords
Field
DocType
design activity,newspaper industry,newspaper representative,lab setting,content service,activity online,design approach,own idea,city district blogs,un-employed youth,ugc service,user generated content,human computer interaction,co design
Situated,User-generated content,World Wide Web,Co-design,Computer science,Newspaper,Living lab,Facilitator,Design activities
Conference
Citations 
PageRank 
References 
0
0.34
1
Authors
2
Name
Order
Citations
PageRank
Esbjörn Ebbesson102.03
Carina Ihlström Eriksson2215.32