Title
Forum Theatre as a requirements gathering methodology in the design of a home telecommunication system for older adults
Abstract
The ability to elicit requirements in the design of new technology has proved to be particularly problematic with older generations of users who have not grown up with the same level of familiarity and understanding of present day user interfaces as younger generations have. It is also widely acknowledged that older people are poorly represented in the development process of mainstream technology. In this paper, we critically examine how 'Forum Theatre' can be used as a requirements gathering methodology in the development of a novel digital television (DTV) based communication system. We demonstrate how live theatre established a 'common ground' between audience participants and actors in the facilitation of new ideas, and discuss how live theatre can be used to stimulate interest and understanding from designers and relevant professionals in the development of an unfamiliar and largely undefined technology for older adults.
Year
DOI
Venue
2007
10.1080/01449290601177045
Behaviour & IT
Keywords
Field
DocType
older users,forum theatre,new technology,older people,home telecommunication system,digital television,undefined technology,new idea,participatory design,older generation,development process,mainstream technology,older adult,audience participant,user interface,communication system
Forum theatre,Social psychology,Telecommunications,Participatory design,Computer science,Information technology,Requirements analysis,Digital television,Common ground,User interface,Mainstream
Journal
Volume
Issue
ISSN
26
4
0144-929X
Citations 
PageRank 
References 
19
1.45
9
Authors
3
Name
Order
Citations
PageRank
Mark Rice1818.02
Alan F. Newell2936158.25
M. Morgan3191.45