Paper Info
Title
A user reactivity research for improving performance of service robot
Abstract
To improve the ability of providing service of a service robot, ETRO, we did a survey targeting 85 spectators of the National Science Museum. ETRO offered the conversation service with its actions of two arms and mobile part. As a result, most visitors said that they felt familiar feeling to ETRO. Especially, the user customized service through talking and face changing was very popular. With this result, we know it is important that a service robot should offer a customized service fitted to users to get good responses.
Year
DOI
Venue
2011
10.1109/URAI.2011.6146003
URAI
Keywords
Field
DocType
robot performance,user reactivity,customized service,service robot,user interfaces,human-robot interaction,mobile robots,performance improvement,service robots,etro,humanoid robots,national science museum,museums,user reactivity research,conversation service,human robot interaction
Social robot,Conversation,Human–computer interaction,Engineering,User interface,Multimedia,Human–robot interaction,Feeling,Mobile robot,Humanoid robot,Service robot
Conference
ISBN
Citations 
PageRank 
978-1-4577-0722-3
0
0.34
References 
Authors
2
3
Name
Order
Citations
PageRank
Seunghwan Park132.48
Wonpil Yu233031.10
Jaeil Cho31749.53