Paper Info
Title
Transforming Crisis Management: Field Studies on the Efforts to Migrate from System-Centric to Network-Centric Operations
Abstract
Governments are searching for ways to improve information sharing between autonomous agencies. During crises, information demand and supply are often unbalanced, leading to situations in which relief workers are faced with incorrect, outdated or incomplete information. To address such challenges, network-centric operations (NCO), which involves information sharing with the socio-technical network as the central enabling mechanism, has been proposed. Yet, NCO is ill-understood and it is unclear whether the promised benefits can be realized in practice. In this paper we address the gap between the concept and reality of NCO. The necessary capabilities for NCO are identified using literature research and potential benefits are analyzed using field research. We found that NCO is not a silver bullet for overcoming the inherent problems of crisis management and could even reinforce existing problems. Our findings suggest that NCO is difficult to implement and needs to be complemented with capability development in the information and cognitive domain.
Year
DOI
Venue
2009
10.1007/978-3-642-03516-6_6
EGOV
Keywords
Field
DocType
information demand,crisis management,transforming crisis management,information sharing,central enabling mechanism,network-centric operations,incomplete information,autonomous agency,literature research,capability development,cognitive domain,field research,field studies,demand and supply,field study
Silver bullet,Computer science,Computer security,Knowledge management,Crisis management,Field research,Supply and demand,Complete information,Information sharing,Process management
Conference
Volume
ISSN
Citations 
5693
0302-9743
3
PageRank 
References 
Authors
0.47
3
4
Name
Order
Citations
PageRank
nitesh bharosa121516.49
Bart Zanten230.47
Marijn Janssen32384221.59
Martijn Groenleer430.47